Privacy Policy

Last Updated: January 18, 2026

1. Introduction

Welcome to Dal Chawal. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and use our services.

2. Information We Collect

We may collect and process the following data about you:

  • Order Information: Name, delivery address, phone number, and email address when you place an order
  • Payment Information: Processed securely through our third-party payment processors (we do not store credit card details)
  • Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited
  • Cookie Data: Information collected through cookies and similar technologies

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your food orders
  • To communicate with you about your orders
  • To improve our website and services
  • To send you marketing communications (with your consent)
  • To comply with legal obligations

4. Data Sharing

We may share your personal data with:

  • Delivery Partners: To fulfill your orders
  • Payment Processors: To process your payments securely
  • Service Providers: Who help us operate our website and business
  • Legal Authorities: When required by law

5. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party services (e.g., social media, payment processors). We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

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